Reviews

Melissa Gummert

13 April 2024

5 days ago

Jaime and his team are the best. The work is solid and the customer service is why I keep coming back. I’m so glad I found them.

Guillermo Guzman

13 April 2024

6 days ago

Very good. Very satisfied with the person who cleaned my watch a replaced the battery. My watch looks like new. Great advise received from the associate in rega...

rocio la

12 April 2024

6 days ago

Very extremely pleased with the workmanship done on my husbands ring. It needed to be resized to a bigger setting. You can’t even tell that it’s been worked on....

Daniel George

12 April 2024

6 days ago

Great service

Salvador Gallegos

12 April 2024

7 days ago

rita gorham

12 April 2024

7 days ago

Robert Wiggs

12 April 2024

7 days ago

Excellent service and value. Going back whenever I need watch repair.

Joseph Saenz

11 April 2024

7 days ago

Julie Penley

11 April 2024

7 days ago

The short answer: they changed my watch battery. The long answer: they tried to convince me that I needed a $65 repair (I didn't), they promised that they woul...

C Garcia

11 April 2024

7 days ago

Louis Lopez

11 April 2024

7 days ago

Very pleased with service. Very professional and thorough. Also prices are very reasonable.

Alex Omar Santana

11 April 2024

7 days ago

Great business! They fixed my watch same day and charged me a very low price and included a cleaning as well. 10/10 would recommend!

Eddie Fish

24 March 2024

25 days ago

Watches came out great, they look amazing. Great service and experience. Jaime helped us out and gave us the best service you could ask for.

What Da

08 March 2024

a month ago

Jaime was very informative about caring for my watch and when to have them serviced. He was able to replace my battery and inspect all pins to ensure security. ...

Gera Pena

24 February 2024

2 months ago

Blue The Greatest

22 February 2024

2 months ago

Gary Leeah

21 February 2024

2 months ago

Very competent, personable place to deal with. Exceeded our expectations always!

Hector Molina

20 February 2024

2 months ago

Very professional service! I took a low-end Casio for a battery replacement. The repairman changed the battery, cleaned it throughly, and educated me about w...

Elisa Ramirez

19 February 2024

2 months ago

They do a nice job that's why I always take my wash is there to be fixed

Dulcie 78

18 February 2024

2 months ago

I always bring my watches in for battery replacement or repair. Jaime is very knowledgeable in time pieces and jewelry. Both he and Gabriel have put new clasps ...

Melvin Dockery

18 February 2024

2 months ago

I had 3 watches to be repaired and batteries replaced. Took them when they were about to close but they were ready next afternoon and cleaned and looked new wh...

Jimmy Pitzer

18 February 2024

2 months ago

Excellent sevice, just ask to have a battery instal and he also cleaned it and replaced the battery for a very affordable price.

Yolanda Diaz

18 February 2024

2 months ago

I was so impressed with the service I received. As a matter fact, I need to go back there to take a couple of watches.

Leo Bustillos

18 February 2024

2 months ago

Still can't get my watch repaired properly, all I needed was a new watch band and instead got my same watch band in Frankenstein condition, never going back....

DANIEL HERNANDEZ

03 February 2024

3 months ago

Fast work! Honest, reliable and very knowledgeable. Don’t hesitate to take anything and ask if Jaime if he can help you out.

Jesus Soto

02 February 2024

3 months ago

Jose Madrid

26 January 2024

3 months ago

Great service..

Jesus Hernandez

25 January 2024

3 months ago

Most helpful and professional experts I've come across and I'd recommend them to all I know. I've taken 6 watches in and plan on taking some jewelry now for wor...

David Hernandez

25 January 2024

3 months ago

Excellent service. Owner has experience to work on any watch !! Really impressed with the honesty from both owner and co-worker !! Highly recommended

Servando Samaniego

25 January 2024

3 months ago

Outstanding service!!

Bertha Bourgeois

25 January 2024

3 months ago

Excellent customer service! Owner and repairman very experienced in all unique brands of watches.

ben chavez

20 January 2024

3 months ago

They fixed a band that the more expensive jewelry stores could not. Awesome service also.

Veronica Raigosa

20 January 2024

3 months ago

Charlie Cortina

20 January 2024

3 months ago

Only place you should take your watches. Always has great customer service. Will see me back for more watches for sure.

Yvonne Banegas

18 January 2024

3 months ago

Jaime and Gabriel are the best! Friendly and patient Explain details about repairs.

alex carreon

18 January 2024

3 months ago

Excellent service

José F. Perez

17 January 2024

3 months ago

They are fast and do good work

Emmanuel Rivera

17 January 2024

3 months ago

Good ol’ customer service. Excellent service and knowledgeable. Reasonable prices. Highly recommend.

Robert Castillo

13 January 2024

3 months ago

Excellent service and more than fair price.

Alberto NoName

13 January 2024

3 months ago

Professional treatment.

Erik Rosales

12 January 2024

3 months ago

Dennis Fricke

12 January 2024

3 months ago

Steve Campbell

12 January 2024

3 months ago

Very good experience with this company. Knowledgeable and friendly people. Highly recommend them.

JoPa GeRi

12 January 2024

3 months ago

Jaime Mora runs a professional and well organized business. He is friendly and kind, and knows how to treat customers. Jaime has a lifelong customer with me and...

Alvin Campbell

12 January 2024

3 months ago

I took 3 watches to them and they were wonderful. Decent price and great customer service, which is hard to find these days. I would highly recommend taking y...

Patriot915

12 January 2024

3 months ago

Awesome service even on Christmas eve they were able to fix my Christmas gift.

Manuel R Andrade

06 January 2024

3 months ago

Muy Professional El trabajo impecable, recomendado Al 100% Yo fui al de Sun Land Park Mall . De verdad Satisfaccion Garantizada , mil Gracias. Volvere Pronto

Raul Torres

29 December 2023

4 months ago

Made sure it was perfect!

CESAR SOSA

28 December 2023

4 months ago

Had a great experience with Jaime! They serviced a vintage Rolex for me and the whole process was outstanding! 10/10 recommended.

Jesús Armando Gámez Aponte

27 December 2023

4 months ago

Excelente persona y muy profesional.

Zion Tezeno

16 December 2023

4 months ago

Highly Recommended For Watch Connoisseurs.

Chris Rivera

13 December 2023

4 months ago

Tony DeSantiago

13 December 2023

4 months ago

Best watchmaker in El Paso

Nicholas Lucero

13 December 2023

4 months ago

Guy named jaime that worked there fixed my watch Hella quick. Guy knows his stuff. Respect to the keeper of time. Yea.

Mary Mahan

10 December 2023

4 months ago

Excellent service!

Anita Ramirez

08 December 2023

4 months ago

Linda Mora

05 December 2023

4 months ago

Angel zubia

05 December 2023

4 months ago

Great staff.

Linda Pellicotte

05 December 2023

4 months ago

Judy Herbal

05 December 2023

4 months ago

They did a good job, was ready when promised. I send 2 friends there.

Joshua Jimenez

04 December 2023

4 months ago

Always honest, helpful, friendly and communicative. Prompt with repairs. I am now able to wear one of my great grandfather's watches and it keeps perfect time!

Pete Garcia

20 October 2023

6 months ago

Jaime was a very nice person, talented at his work, thx you

Jorge Rivero

20 October 2023

6 months ago

Quick and excellent service .

Jorge Garcia

11 October 2023

6 months ago

Highly recommend them to everyone don’t waste time anywhere else

Andres Sanchez

09 October 2023

6 months ago

Jaime helped fix my watch and was very easy to work with. I'll be taking more watches to get fixed here in the future.

Mickey Aguilar

09 October 2023

6 months ago

They are about the only jewelers I trust. They ALWAYS take good care of us and have yet to be disappointed. Thank you very much

Ana Cholewa

06 October 2023

6 months ago

Super good service 👍

Maria Velasquez

05 October 2023

6 months ago

Arturo Salazar

05 October 2023

6 months ago

Excelente servicio y atención

Miguel Angel García Ramos

21 September 2023

7 months ago

Marco Herrera

16 September 2023

7 months ago

I have tried other watch repair shops in town and they told me my watch wasn't fixable. I tried one more time with Jaime and best decision ever. Instantly upon ...

Jose Valdivia

15 September 2023

7 months ago

Highly recommend

Robert Barnes

14 September 2023

7 months ago

Great store!! Will shop for value and timely artistic pieces of artisan products that are unmatched in El Paso Tx!!

Juan Rodriguez

14 September 2023

7 months ago

Raul Esquivel

14 September 2023

7 months ago

Awesome and Professional Experience. Very knowledgeable Staff. Definitely will be a returning customer.

Brooke Cabral

30 August 2023

8 months ago

Kathleen Walstrom

21 August 2023

8 months ago

He was quick and knowledgeable and was able to accommodate my schedule! Much appreciation.

Oscar Benítez Palacios

21 August 2023

8 months ago

Robert Gillespie

15 August 2023

8 months ago

Finally found a someone I trust. Super cool dude, reasonable prices and is even up for talking shop about watches. Definitely recommend checking this place out.

Perla Roni

14 August 2023

8 months ago

Había demasiadas ofertas en toda la tienda

Gilbert Oliver

12 August 2023

8 months ago

Venessa Green

11 August 2023

8 months ago

This is my second time there and they do great work. They value their military personnel and VIP customers. They do great work. My second visit there was to get...

Jose Hernandez

11 August 2023

8 months ago

Amazing customer service.

Michelle Fierro

09 August 2023

8 months ago

Fast service, professional and honest. Took my Cartier Tank to have the strap switched and they were very honest about working on a high-end, expensive piece an...

willie fennel

07 August 2023

8 months ago

Great service. They go beyond great customer service. Highly recommended.

Antonio Salazar Quezada

07 August 2023

8 months ago

Excelente servicio e inigualable atención... Felicidades... Volvió a la vida un reloj al que le tengo un gran aprecio. Mil gracias 😊

Norberto Olalde

28 July 2023

9 months ago

Great service. Jaime was very thorough in handling my almost 20 year old watch.

Oscar Ortiz

28 July 2023

9 months ago

Took my android watch for a band replacement. The band i wanted was too wide for my watch but they fixed it to fit. Not only did it fit but it looks great and a...

Benjamin Garcia

16 July 2023

9 months ago

Amazing price and amazing customer service!! Would definitely go back!!!

Kirk Sayles

16 July 2023

9 months ago

Jaime and his partner are absolute magicians. They are honest and knowledgeable. They have repaired watches and jewelry for us and the craftsmanship is fantasti...

Jose Corral

16 July 2023

9 months ago

Service was excellent. Went for a battery replacement and was happy with that. In addition, my watch got a touch up cleaning. Will definitely return in the futu...

Rudy Moreno

15 July 2023

9 months ago

This is the second The only place that repaired my watch correctly tried other places and they butchered my watch. I would recommend their services wholehearted...

Rex James

15 July 2023

9 months ago

Excellent service, little slow sometimes. However the best I have found!

Ruth Rocha

15 July 2023

9 months ago

Loved that they could fix my watch, definitely recommend to my family and friends.

Alicia Moreno

02 July 2023

10 months ago

Clark Khosravani

27 June 2023

10 months ago

emma morales

25 June 2023

10 months ago

Good and fast service.

Alex Jimenez

24 June 2023

10 months ago

Great service !!!

3nvyruben

16 June 2023

10 months ago

E Soto

04 June 2023

10 months ago

Had a full cleaning of my watch and replacing of the pins. Got it back with no issues

Audie Maguire

03 June 2023

10 months ago

Jaime is a Great Guy! Knowledgeable and Very Courteous! Took 8 Watches in Two Days! Mostly Just Battery Replacement, But There Was One Watch That Needed Repairs...

Michael Perry

03 June 2023

10 months ago

Outstanding craftsmanship and great customer service.

Ruben Devereaux

20 May 2023

a year ago

Good service and good customer service also. A little expensive, but still a good place

Alfonso Garcia

19 May 2023

a year ago

Honesty, left a watch for repair and forgot about it, came back after @ 6months and they still had it. No extra charge. Just paid original repair cost. Thank yo...

Agustin Vasquez

19 May 2023

a year ago

Great service, great work, reasonable prices and great value!! Jaime Mora has a passion towards Watch and Jewelry Repairs. These days it's tough to suggest anyo...

Miguel Murguia

17 May 2023

a year ago

Deanna Meza

17 May 2023

a year ago

Awesome customer service. Very knowledgeable. Definitely recommendong to others

Blazendary

16 May 2023

a year ago

A part was order to fix my watch andIt’s taken way too long for the part to get to the store to fix my watch. I’m going tomorrow 5/16/23 hopefully the watch wil...

Ali Valencia

16 May 2023

a year ago

Jaime mora one of the best in the watch industry I’m very picky, had taken my Rolex datejust to get serviced came out looking brand new fell in love with my pie...

Mark Reynolds

06 May 2023

a year ago

Truly an old world craftsman. Honest, affordable, and I have the distinct impression he wants to make his customers happy. I’m already planning to bring in my o...

Rogelio Escobedo

05 May 2023

a year ago

Excellent service, very professional fair prices, I’m a regular customer always bringing my watches here, highly recommended

Candyapple56

02 May 2023

a year ago

Fred Doreck

30 April 2023

a year ago

Eric Munoz

29 April 2023

a year ago

Great service! Very professional

Vera Boys

29 April 2023

a year ago

Omar Ibarra

28 April 2023

a year ago

Great customer service. Very fast and good prices for good quality.

ZJ Diaz

26 April 2023

a year ago

Too expensive.

gabriela sapien

26 April 2023

a year ago

Marcos Ochoa

26 April 2023

a year ago

Great, professional, and friendly service!! Hopefully they'll be around for a long time 😊

Claudia Barnett

26 April 2023

a year ago

Very good and fast service ! I completely recommend them .

Javier Macias

26 April 2023

a year ago

Jaime,is very articulate,knowledgeable in all aspects of watch repair.I'm very pleased with his workmanship.

JOSE Moreno

24 April 2023

a year ago

Juan seems to know about his craft in watch repair, but sometimes he can be a little condescending.

Cecilia Mackintosh

23 April 2023

a year ago

Fast and great service, highly recommended

Lizette Romo

19 April 2023

a year ago

Amazing service every time!

Isabella Saenz

18 April 2023

a year ago

Norma Ortiz

18 April 2023

a year ago

Maria Dehghan

18 April 2023

a year ago

Excelente work.

La Pearls

16 April 2023

a year ago

Totally worth the wait!! Thank you! thank you!!

William Alvarado

07 February 2023

a year ago

This is the first time I’ve been here and I was very impressed with the service. The process was smooth and care was obviously applied fixing my favorite watch....

R C

01 February 2023

a year ago

Jaime was amazing, won my wide and myself over. We will continue to be loyal customers. Excellent customer care and support. Very knowledgeable explained ever...

Gary Samaniego

01 January 2023

a year ago

Finally found a place that fixes cookoo clocks. They also fix watches and other items, and they guarantee their work.

James Millard

23 December 2022

a year ago

Amazing service with and great history knowledge on my watch. Thanks Jaime!

IPlayVideoGamez

23 December 2022

a year ago

The gentleman was smooth and fast with his work flow, he got me out in minutes very satisfied customer

Francisco Hernandez

18 November 2022

a year ago

Great experience, Jaime replaced my watch battery and really informed me about my watch and how to take care of it properly.

Fernando Felix

29 September 2022

2 years ago

This gentleman was the only one knowledgeable to fix my citizen watch. Other places would say I needed etc. parts. Pricing was reasonable. Don't expect a quick ...

ROSIE TRUEBLOOD

20 September 2022

2 years ago

My parents have this Disney Christmas music thing, it's now in my possession and some of it wasn't working 😔 but he was able to fix it!! My daughters are so ha...

S. Chuck Lopez

03 August 2022

2 years ago

Go somewhere else. Poor customer service and unprofessional. Complete waste of my time.

Liquid Snake

09 July 2022

2 years ago

Well where do I start , it was quite an experience coming to this place. I came in to replace the crystal and battery for my citizen watch . Cleaning was free a...

Abelina Madrigal

01 May 2022

2 years ago

So fast Adding kind service

Aly

24 November 2021

2 years ago

Needed my watch sized down and did an amazing job, thank you!

Tommy Avalos

16 November 2021

2 years ago

I took r watches in for battery change and one repair..the guy started to work on watches when I showed up to get them..walked away an hour later and realized t...

Hector Centeno

06 October 2021

3 years ago

Watch maker Jaime is extremely knowledgeable. 17 years of experience and it shows! I took him my watches and he serviced them all perfectly with plenty of pictu...

Margarite Mendoza

27 September 2021

3 years ago

Paul Woods

24 September 2021

3 years ago

Ray Jaime

23 May 2021

3 years ago

David Tighe

26 March 2021

3 years ago

Who would have guessed that a watch repairman this good would be in a Sears? I went just needing to get a battery changed and I was blown away by his talent and...

Trevor

09 January 2021

3 years ago

Amazing work and value. Brought my 10yr old watch back to life. I got the watch the day I entered the military and it had been with me everyday since. It's jump...

Elena Ruiz

18 December 2020

3 years ago

After going to a few watch repair shops in town, this is the only one that was able to help us. He did a great job on the repair and was really helpful and know...

Mark Martin

17 December 2020

3 years ago